Digital Department

Our support and integration offers for Digital Departments

Innovating with digital technology

As the guarantor of your company’s digital transformation, you must simultaneously integrate appropriate technologies, new sources of income, and a digital culture, or even innovation within the company.

You must implement the methods, practices and tools required to :

Mastermind the digital transformation.
Identify the digital levers for growth.
Ensure that new uses are properly adopted.
Improve the customer experience.
Aggregate and leverage data.

Use data to engage transformation

We help Digital Departments to :

Improve and transform the customer experience, to ensure the alignment of business needs, trends and customer usage.
Implement customer-focused, collaborative platforms.
Closely manage the change to ensure the proper adoption of new tools and new uses.
Take the company’s Data Strategy into account through projects involving data analysis, reconciliation, leveraging and recovery.

Our offers

End-to-end support from consulting to integration.

Steer your business

Aggregate your data sources and take control of their processing to steer your business

Lead to Cash

Unify marketing, sales and financial processes by digitizing the intermediate processes in Salesforce

Digitize your business processes

Streamline your business processes to provide your customers or partners with a customized experience

Customer community

Provide your customers with a personalized view of the data shared with the company

Partner community

Share your pipe and opportunities with your partners to boost your sales

Digitize Opco business

Speed up the digital transformation of OPCOs with a dedicated Salesforce product

Digitize Notarial business

Digitize and control the management of files and customer relations in your office

Our customer cases

Group International Competence Center

To support this world leader in insurance, the Group ISD set up a Competence Center that works on architecture and solution choices, as well as on project management.

Application to help in new product creation

Heavily involved in R&D, this company wanted to upgrade PCF, its tool for managing new product creation requests.

Creating a customer information system

Tech-Way wanted to create a state-of-the-art technical maintenance company featuring a fully integrated information system.

Customer Service Sales and Marketing Automation Project

Implementation of a Salesforce CRM for an industrial company to help improve and streamline its customer service.

Meet our experts

Want to go a step further side by side ?

Do you have a key project to conduct ? Need to adapt or, on the contrary, lead the way ? We look forward to hearing your challenges and working on their solutions !